Support
Penmap endeavour to provide our customers with the very best support. Registered customers have access to our online support ticket system.
Product and License Registration
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Penmap encore |
version 7, 8, 9 |
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Penmap.NET |
version 6 |
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Penmap classic |
version 5 |
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Map500 |
version 2.5, 2.6 |
Support Portal
Registered Penmap users please Enter the Support Portal here. Forgot your password? Click here to retrieve your password.
If you are an existing Penmap customer who has not yet registered for our online support, please register your details here.
Video Tutorials
Penmap encore / encoreT
- Penmap encore Overview and Guided Tour (PDA version)
- Penmap encoreT Guided Tour (TabletPC version)
- GNSS Data collection with Penmap encore
- Visual Bilateration (Create distance-distance offsets with a Laser rangefinder)
- Advanced GIS collection to measure a tree height and spread diameter
- Creating a Digital Terrain Model in the Field
- Penmap encore Undo/Redo actions
- Sketching in Penmap encore
- Penmap customizer - Customize the Surveying Methods
- How to create and customize Layers
Downloads
Penmap encore
- Penmap encore v9.2.1 (Installation for Windows Mobile, 16MB, 3 cab files)
- Penmap encoreT v9.2.1 (Installation for Windows XP, Vista, Windows 7/8 , 27MB)
- Penmap encore Installation Guide (PDF)
- Penmap encore User Guide rev1.2 (PDF)
- Release Notes Penmap encore 9.1 (PDF)
- Getting Started Guide Penmap with Stonex S7 (PDF)
- Getting Started Guide Penmap with Stonex S7 (iBooks for iPad)
Other Downloads and Tools
- Microsoft .NET Compact Framework 3.5 (Windows Mobile <6.5)
- Microsoft .NET Full Framework 3.5 (Windows XP/Vista only)
- Microsoft VC++2005 Service Pack (required for installations on Windows XP)
- Microsoft Mobile Device Center 6.1 (for Windows Vista)
- Microsoft ActiveSync 4.5 (for Windows XP)
- iCloud Control Panel 2.1.1 for Windows (45 MB)
- Penmap Premium Support Client for Remote Access (requires valid Support Plan)
- Penmap Premium Support Client zur Fernwartung (Deutsch)
- Penmap Premium Support Client for Remote Access (French)
- MyMobiler (remote display for Windows Mobile device)
- Penmap MosaicMaker (12 MB)
- Trimble Access Installation Manager (TAIM)
- Leica Disto PC software
- Leica Disto PDA software
- Trimble Dial String Editor
- How to connect to the Internet (NTRIP) through a Bluetooth Mobile Phone (PDF)
Older Penmap versions
- Release Notes Penmap encore 8.2 (PDF)
- Release Notes Penmap encore 8.3 (PDF)
- Release Notes Penmap encore 8.4 (PDF)
- Release Notes Penmap encore 9.0 (PDF)
- Penmap classic v5.40 (37 MB)
- Penmap v5 Reference Guide (PDF)
- Penmap v5 Getting Started Guide (PDF)
- Penmap floorplan v1.0.1.0 (65 MB)
- Penmap encore v8.4.0 (Installation for Windows Mobile, 16MB)
- Penmap encoreT v8.4.0 (Installation for Windows XP, Vista, Windows 7 , 27MB)
- Penmap encore v8.3.2 (Windows Mobile edition) to install together with Trimble TerraSync