Support
Penmap endeavour to provide our customers with the very best support. Registered customers have access to our online support ticket system.
Product and License Registration
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Penmap encore |
version 7 |
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Penmap.NET |
version 6 |
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Penmap classic |
version 5 |
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Map500 |
version 2.5, 2.6 |
Support Portal
Registered Penmap users please Enter the Support Portal here. Forgot your password? Click here to retrieve your password.
If you are an existing Penmap customer who has not yet registered for our online support, please register your details here.
Video Tutorials (QuickTime player is required: Download)
Penmap encore / encoreT
- Penmap encore Overview and Guided Tour (PDA version)
- Penmap encoreT Guided Tour (TabletPC version)
- GNSS Data collection with Penmap encore
- Visual Bilateration (Create distance-distance offsets with a Laser rangefinder)
- Advanced GIS collection to measure a tree height and spread diameter
- Creating a Digital Terrain Model in the Field
- Penmap encore Undo/Redo actions
- Sketching in Penmap encore
- Total Station Setup and Resection
- Data collection with a Total Station or Laser rangefinder (MDL LaserAce)
- Penmap customizer - Customize the Surveying Methods
- How to create and customize Layers
Penmap.NET
- Data collection with GPS
- Setting out with GPS
- Digital Planning Frame in Archaeology
- Geophysics data in Archaelogy
- Tree Survey with GPS and Laser Rangefinder
Penmap floorplan
- Step 1: Sketch and Dimension Rooms
- Step 2: Add Doors, Windows, and other Room elements
- Step 3: Connect Rooms with a Single Click
Documentation
- Penmap encore QuickStart Guide rev1.1 (PDF)
- Penmap v6 User Guide (PDF)
- Penmap v6 GIS Getting Started Guide (PDF)
- Release Notes Penmap encore 7.1 (PDF)
- Release Notes Penmap v6.5 (PDF)
- Release Notes Penmap v6.4 (PDF)
- Supported Instruments in Penmap (PDF)
- How to connect to the Internet (NTRIP) through a Bluetooth-enabled Mobile Phone (PDF)
Software Downloads
- Penmap encore v7.1 (12MB) requires .NET CF3.5
- Penmap encoreT v7.1 (23MB) requires .NET Full Framework 3.5
- Penmap encore PC extras GIS Form Generator (10MB)
- Penmap floorplan v1.0.1.0 (65 MB)
- Microsoft .NET Compact Framework 3.5
- Microsoft Mobile Device Center 6.1 (for Windows Vista)
- Microsoft ActiveSync 4.5 (for Windows XP)
- Microsoft .NET Full Framework 3.5 (Windows XP/Vista)
- Trimble Dial String Editor
- Coordinate system support for UK (OSTN02) - required only for Penmap encore v7.1 and higher
- Penmap mobile v6.5 (40 MB)
- Penmap premium v6.5 (256 MB)
- Penmap encore v7.0.4 (20MB) requires .NET CF3.5
- Penmap encoreT v7.0.4 (23MB) requires .NET Full Framework 3.5
- Teamviewer Client for Remote Access